Posted 26 Jul by

Industry: Manufacturing and Distribution

Product: Synthesi XF-3000 Pallet wrapping machine – 2000kg Capacity

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The machine was sold to a Chemical manufacturer, but through a distributor of ours. as a company established for over 40 years we not only have a good reputation with end users, but amongst other packaging companies, its why many opt to buy machinery through us.

This customer had issues with their old machine due to the harsh environment it was in. We had recently supplied them an older model on clearance, but with its 100% custom board it faced issues in there and was having electric problems, we swapped the machine over for a Synthesi -XF-3000. supplying a loan machine until the Synthesi arrived. While this is somewhat at a loss for us, customer satisfaction or long term business is our goal.

The new Synthesi with its fully enclosed mast will require less maintenance here.

The customer was just wanting a simple reliable machine, the Synthesi features an easy to use interface. With the Synthesis functions explained by easily re-memorable pictures any user can learn the functions quickly.

The Synthesi has a reliable and simple friction brake design too, Atlanta stretch has been around for decades and refined their design. The friction brake features a main roller, a friction roller, a stop to apply friction and a simple screw and handle to apply the pressure. the design is low cost to replace, and easy to use.

Since this is going through a distributor, we’re not supplying the film, but that’s okay, the machine is still covered by a 1 year manufacturers warranty.

Delivery of the machine was quite easy too, with Covid restrictions still applying to many companies, we want to minimize time onsite. We delivered this machine onsite, fully assembled. with no extra delivery or install charge either! Our distributors sales rep just went in and explained the functions of the machine and went over safety.