Posted 04 Aug by

 

To all our Valued customers,

Thankyou for your support throughout this difficult period.

With the state of disaster declared by Premier Daniel Andrews, we want to assure you that Melbourne packaging will remain open during the stage 4 lockdown.

Melbourne Packaging Supplies, is critical in the supply chain of many essential services operating at this time.

Unfortunately some of the way we do business will have to change.

Site and office access.

  • Office for counter sales is now CLOSED.
  • Customers or suppliers are not allowed in the office.
  • All orders should be placed in advance to be ready for collection. with payment in advance for cash sales.
  • No onsite facility’s available for visitors.

Deliveries

  • We will still deliver by our driver or Transport company for contactless delivery please if you have a COVID safe-plan our driver needs to follow please send it to us so we can update our delivery paperwork.
  • Delivery dockets will now be affixed to goods.
  • We will continue to no longer ask for a signature, only name to sign paperwork ourselves to limit contact.
  • Orders of multiple cartons will be palletized where possible to minimise contact. (where forklifts are available)

Stock Supply

  • Currently none of our suppliers or manufacturers are fully shutting down, so we anticipate no shortage of goods, Melbourne packaging also holds significant stock holdings.

Office operations

  • We are running on minimal office staff, with sales staff being offsite.
  • Please if possible email any orders to our group email mps@melbpack.com.au to be actioned the quickest by any staff member.
  • We are currently no longer accepting cheque or cash payments, please if possible by pay by EFT to avoid merchant fees on credit cards we have not been passing on.

Thanks for your understanding and support in these times.

regards,

Shaun Bryce
Managing Director